Closing out
The money, the transfer, and what is left after.
The questions people ask once they have decided they want the name. If yours is not here, ask it.
Price
How is the figure set?
By what the name is worth to the company it fits: how often its words are searched, how much a customer is worth in that trade, and what comparable names have changed hands for. You get one number, in writing.
Is there room to negotiate?
Sometimes. Tell Kristen what would work for you and she will say plainly whether it can. There is no pressure either way, and no deadline invented to hurry you.
Can we pay over time?
For larger figures, a payment plan through escrow can be arranged. The name moves once the last instalment clears, or earlier under escrow's own terms if both sides agree.
Are there other costs?
The escrow fee, which is a small percentage of the price, and the yearly renewal at your registrar, which is the ordinary .com rate. Who pays the escrow fee is agreed in writing before anything is opened.
Transfer
Why escrow and not a bank transfer to you?
Because you should not have to trust us. The escrow service holds your payment, checks that the name is in your account, and only then pays us. If the name never arrives, your money comes back.
How long does it take?
Usually a few days from agreement to the name sitting in your account. Paying by wire is the slowest part; the registrar push itself is often done within hours.
Which registrar do we need?
Any. If your other names live at one already, use that account. If not, open one wherever you prefer; it costs nothing to open.
Will our email or current site be affected?
No. The new name arrives empty. Your existing address and mail keep working; you decide when and how to point the new name at them.
After
The name is yours outright, with no licence, no lease and no share of anything. Most owners forward it to their main site on day one and decide later whether to move the site itself.
If you want a hand with that, ask. Kristen will point your web person to what matters and leave the rest to them.
Ask a question